Hi Fani,
As all the hardware devices have drivers associated similarly USB devices also have it. Sometimes proper drivers do not get detected after the initial installation so reinstallation of the drivers helps resolve the issues.
You may check after uninstalling and reinstalling the USB drivers if you are able to connect. You may disconnect all USB devices and then perform the following steps:
My Cloud; My Book; Internal Drives. Software for Windows. Acronis True Image WD Edition Software. Data Lifeguard Diagnostic for Windows. Western Digital SSD. Oct 12, 2012 Hi, Please kindly know that WD My Book is a device rather than a simply driver, so you’d better download the latest driver for Windows 7. Does it show up in the Device Manager?
a. Click Start, and then click Control Panel.
b. Click System and Maintenance, click System, and then click Device Manager.
Note: If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
c. In Device Manager, double click to expand Universal Serial Bus controllers, right click on the Host Controller, click Uninstall and click OK.
Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.
d. Repeat the step b to uninstall all items under 'Universal Serial Bus controllers'.
Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.
If you still face the same issue then you may check for the updated USB device drivers using windows update. Refer to the below link for assistance–
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
If the above suggestion fails, I would suggest you to contact the Western Digital Support for further assistance.
See: http://support.wdc.com/
Wd My Book Essential Driver Windows 7 Download
Hope this helps.
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