Users who have motherboards with onboard audio (often with VIA, Realtek, or C-Mediachipsets) may have issues with their audio or AC'97 errors in Device Manager. Often this is caused because the operating system was reinstalled and the motherboard chipset drivers were not installed. To resolve this issue, review the troubleshooting sections below.
Let Windows re-detect drivers
If you have not recently reinstalled Microsoft Windows, it's possible your audio drivers are corrupt. Open Device Manager and remove all devices under Sound, video and game controllers and any Other devices. Once removed, reboot the computer and let Microsoft Windows re-detect the audio drivers.
Download 1107 Msi Motherboard PDF manuals. User manuals, Msi Motherboard Operating guides and Service manuals. MS 6378 - Motherboard. Drivers For MS-7525 Motherboard. Motherboard manufacturer’s name: Msi MS 7525, Hp/Compaq name: Boston-GL6. Integrated LAN, Chipset, Video Graphics, Audio, Ethernet, USB Driver.
Motherboard chipset drivers
Reinstalling the motherboard chipset drivers will resolve this issue. If your computer came with a motherboard CD, install the chipset drivers from the CD and the sound drivers if also available on the CD.
If you do not have a motherboard CD, obtain the motherboard chipset drivers from the motherboard manufacturer.
Sound card drivers
If after installing the motherboard chipset drivers, you continue to have issues, install the sound drivers. We suggest downloading the sound drivers from the computer manufacturer or motherboard manufacturer website.
For a list of motherboard manufacturers and their drivers, see our motherboard chipset drivers index.
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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
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